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Shipping & Returns

Shipping

At Refineon, our products are shipped fast with secure packaging to ensure customer satisfactions. All order with its payment cleared before 3:00 pm PST will be shipped on the same business day from our warehouse located in California, except Monday, due to high volume weekend orders. Tracking confirmation will be UPROAD after the order is processed. Please allow 1-2 business days for tracking information to update. Contact us if you have any questions about product shipments.

Returns

We offer a 60-days money back guarantee for all of our products to ensure the best online shopping experience for our valuable customers. If in any case you feel not completely satisfied with your purchase, please feel free to contact us and our team will find the best solution.

As a Refineon customer, you are automatically part of our Lifetime Replacement Parts Program. This unique program offers free replacement parts for the product you purchased. The offer is valid from the date of your purchase and lasts for as long as you own our product.

In a case when a return is requested, please contact us first so we can provide guides and answer any questions you may have. Returns without following the proper procedues may delay the claim process.

We do not guarantee our products to be street legal due to significant differences between reional law and regulations. We highly recommend that you check the legitimacy of certain products with your local governing agencies or law enforcement units prior to placing an order.

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